Frequently Asked Questions (FAQs)
Why Choose Happy Paws Total Pet Center?
At Happy Paws Total Pet Center, we go above and beyond to ensure the best care for your pets. Here’s why our services stand out:
✅ Licensed, Bonded & Insured – Your pet is in safe hands with our professional care.
✅ Personalized Attention – Every pet is unique, and we tailor our services to fit their needs.
✅ Reliable & Convenient – Flexible scheduling to accommodate your busy life.
✅ Compassionate & Experienced – Our team truly loves animals and treats them like family.
✅ Pet Wellness Focused – We go beyond basic care, ensuring your pet's emotional and physical well-being.
General Questions
📍 Where are you located?
We are based in Humboldt, Iowa and proudly serve pets in the surrounding areas.
📞 How can I contact you?
You can reach us by phone (text or call) at 515-605-0709 or email us at support@happypawstotalpetcenter.com.
📅 What are your hours of operation?
Our business hours vary based on appointments. We currently offer services on Monday, Tuesday, Sunday, and every other Saturday. Additional availability will be added as we grow!
💳 What payment methods do you accept?
We accept cash, credit/debit cards, and online payments. Payment is due at the time of service.
🔄 What is your cancellation policy?
We ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations may be subject to a fee.
Pet Taxi Services
🚖 What is the Pet Taxi service?
Our Pet Taxi provides safe and reliable transportation for your pet to the vet, groomer, daycare, or any other local destination.
📍 How far will you travel?
Our standard service area includes Humboldt, Iowa, and nearby locations. Additional mileage fees may apply for trips beyond our service area.
🕒 Can you wait during my pet’s appointment?
Yes! Our round-trip option includes 30 minutes of wait time. Additional wait time can be arranged for an extra fee.
🐾 Do you transport multiple pets?
Yes! Additional pets from the same household can be added for a small fee.
Dog Walking Services
🦴 Why should I hire a professional dog walker?
Regular walks provide mental stimulation, socialization, and improved health. Having a professional ensures your pet stays happy and active, even on your busiest days.
🚶♂️ How long are your dog walks?
We offer 20-minute, 30-minute, 45-minute, and 60-minute walks. You can choose the best option for your pet’s exercise needs.
🐕 Can I schedule recurring walks?
Yes! We offer weekly and monthly plans for regular walks at a discounted rate.
💧 Do you provide water and treats?
Absolutely! We always make sure your dog stays hydrated and rewarded after their walk.
☀️ Do you walk dogs in all weather conditions?
We walk in most weather conditions, but for extreme heat, cold, or storms, we may adjust the walk length or reschedule for safety.
🐾 Do you offer personalized walks?
Yes! We tailor each walk to suit your pet’s energy level, age, and special needs. Whether your pup loves a leisurely stroll or an active adventure, we adjust accordingly.
Home Visit Services
🏡 What is included in a home visit?
Home visits include feeding, fresh water, potty breaks, litter box cleaning, playtime, and basic care while you’re away.
🐾 How long are the visits?
You can choose from 15-minute, 30-minute, 45-minute, or 60-minute visits.
💊 Can you administer medication?
Yes! We can administer oral or topical medication as needed (please provide clear instructions).
🦴 Can you reinforce training during visits?
Yes! We can work on basic commands, leash training, and positive reinforcement techniques during our visits.
📸 Will I receive updates?
Absolutely! We provide photo and text updates so you can feel at ease while you're away.
📝 How do I schedule a home visit?
Contact us at 515-605-0709 or support@happypawstotalpetcenter.com to book an appointment.
Dog Waste Removal Services
🛠️ Why should I hire a pet waste removal service?
Dog waste contains harmful bacteria and parasites that can affect your pets, children, and lawn. Regular cleanups help maintain a safe and healthy outdoor environment.
💩 What does your waste removal service include?
We provide professional pet waste cleanup for yards, dog runs, patios, and litter boxes to keep your space fresh and hygienic.
📆 How often can I schedule waste removal?
We offer weekly, bi-weekly, and monthly cleanup plans to fit your needs. One-time cleanups and seasonal deep cleaning services are also available.
🐕 Do you use any special treatments?
Yes! We offer odor-neutralizing treatments for an additional fee to keep your yard smelling fresh.
💰 What does pricing look like?
Pricing varies based on the number of dogs and service frequency. Contact us for a quote or visit our website for details.
Booking & Policies
📆 How do I book a service?
You can book by calling, texting, or emailing us. Online booking will be available soon!
💰 Do you require deposits?
Some services may require a deposit for first-time clients or longer bookings. We will inform you if a deposit is needed.
🐕 Can I meet the person caring for my pet before booking?
Yes! We can arrange a meet & greet for new clients to ensure a great fit.
If you have any other questions, feel free to reach out! We’re happy to help. 😊
